FAQ’S
Frequently Asked Questions
All orders from Garden tools will be dispatched within 24 hours. Domestic deliveries will be delivered between 1-3 business days after shipping.
The tracking link can be accessed from the shipping confirmation email you received or you can enter your order number at "Order Status" on our website.
We accept Visa, Mastercard, American Express, and Discover. We currently don't accept prepaid gift cards.
No, we currently only ship within the United States.
Email [email protected] for immediate contact. We will update your address before shipping if your order has not been shipped.
Contact us right now at [email protected]. Your order will be modified prior to production if it has not already started production.
We will reship your order at no additional cost when we receive it back.
Please email [email protected] with details about the issue you're experiencing.
Please reach out to our support team at [email protected] and attach screenshots of the error for faster resolution.
The return period for unused items with original packaging is thirty days. For return authorization, email [email protected].
Send us an email at [email protected] and include your order number together with your exchange requirements.
Email photos to [email protected]. We will send you a replacement right away - no need to return the damaged item.
We apologize for the mistake! Email us at [email protected] with your order number and photos of what you received. We'll ship the correct item and cover return shipping.